The fact that we can contact the managers in the service at any time, as well as senior managers, is so valuable. Religious Sister

Our experience

  • We have a strong, in-depth knowledge, experience and understanding of Religious Communities, enabling us to preserve the ethos of the Order and the home.
  • Our organisation and the services we provide are founded and based on Hospitaller Standards, a model of excellence, which can be summarised by our core values - compassion, hospitality, justice, respect and trust.
  • We have the right people for you. We pride ourselves on our ability and excellent reputation for working alongside our partners, speaking the same language while imparting our knowledge, experience and expertise. This helps build effective and longstanding working relationships.
  • We bring a blend of modern, yet tried and tested operating and pastoral practices, which add control, assist effectiveness, preserve ethos and maintain the standards of excellence as awarded by CQC.
  • We understand the importance of our staff team in delivering very high standards of care in a traditionally low paid sector. We invest significantly in their training and development to ensure we maintain our edge and reputation for the benefit of our partners.
We are convinced that our decision to transfer management of care provision has had a very positive result. It has given us a leadership team, the confidence and reassurance that procedures demanded by CQC are followed, that standards are maintained, that staff issues are dealt with according employment legislation, that the budget is accounted for, and above all the provision of care remains paramount. Provincial of congregation with whom we work in partnership